B2C agent with Shopify: stopped pilot
Own prototype with Shopify catalog and prices. A real Meta pilot led to stopping it.
- Prototype built by me
- Pilot with real Meta ads
- Stopped · production continued on YaVendió

The problem
The B2C channel needed an agent that answered with real Shopify catalog, prices and shipping.
My role
I built an n8n prototype connected to Shopify: products, prices, images, catalogs, videos, state and CRM. The team and I tested it.
The production B2C chatbot is Davi IA on YaVendió; I did not build it. There I contributed the knowledge base, improvements and QA alongside the team.
How it works
WhatsApp
Message comes in; no duplicates
Need
The agent understands what they want
Recommendation
Product matched to the need
Shopify
Real product, price and image
Resources
Image, video or catalog
State + CRM
Customer, order and CRM sheet
Payment or advisor
Payment details or team alert
What I builtAnother team layer
A · Production context: Davi IA on YaVendió
- ProductionDavi IA on YaVendióThe production B2C chatbot. I did not build it.
- My contributionKnowledge baseFour documents: product base, commercial manual, conversation flow and FAQ.
- My contributionImprovements and QABot corrections and conversation testing, alongside the team.
- MetricsNo attributed figuresI do not publish B2C channel metrics: I have not verified them and they are not attributed to my work.
B · My n8n prototype


C · The real pilot
Build
n8n + Shopify
QA
Mine and the team’s
Pilot
Real Meta ads
Ambiguity
Shipping / total price, with a customer
Stopped
YaVendió continued
Reliability lesson
Any total or shipping cost the system states must come from a source verified at that moment and be communicated without ambiguity. It has no commercial metrics and none are claimed.
Stack
- n8n
- Shopify API
- OpenAI
- Supabase